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YOU GET THE BRAIN SURGEON, NOT THE NURSE:
There was a time when Bill was contemplating whether to become more than a one-man show in order to meet increasing work requests from clients. After rehashing several times the advantages and disadvantages of becoming more of a delegator than a doer, the ultimate choice to not expand came down to the quality level of service that Bill was most comfortable in producing. Or, to quote an architect friend, "When someone calls you up, they want to talk to the brain surgeon, not the nurse."
While Bill is very good at juggling schedules in order to meet deadlines and demands, there have been occasions when he has turned down work in order to honor on-going obligations. BACS does not have the capacity to estimate the universe, but being small can often create greater flexibility, with the ability and enthusiasm to take on off-the-wall type projects on short notices that larger firms may shy away from.
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